AnimalsFirst

IMPORTANT NOTES:

* The first upload from any software will permanently erase ALL your pet data on your Adopt-a-Pet.com account, including any adopted pets, adopter info, and microchip info. Please proceed carefully! 

* If you were using another software or service and already have AutoUploading setup on your Adopt-a-Pet.com account, please notify that software and disable that software's export to Adopt-a-Pet.com first, so that their files will not overwrite your new files causing errors and your pet to not upload correctly.

First, log in at www.adoptapet.com/login 

1. Check AutoUpload Contact

One of your Adopt-a-Pet.com account Pet Publicists needs to have the AutoUpload Contact checked on their My Info > My Pet Publicist Info. They monitor and respond to any errors. As a courtesy to help you with monitoring, our AutoUpload system sends you error email alerts. The alerts includes the first basic troubleshooting step. If that does not help you to fix the error(s) please contact AnimalsFirst or helpdesk@adoptapet.com. We are here to help!

2. Enable AutoUpload

- Mouse over the "Shelter/Rescue" menu and select AutoUpload/Import Pets

menu-AU-import.jpg

 

- Select None of the Above and click Continue

Screen_Shot_2019-03-08_at_1.34.40_PM.jpg

- Change all of the options to these...

enabledyes

software: None of the Above

manually addedno

manually editedno

column headersyes

import acceptable petsyes

 

- Click the "Set Up" button.

- Your FTP username and FTP password will be displayed.
   Give both to AnimalsFirst.

 Note: If you have multiple accounts/locations, contact AnimalsFirst for assistance. On Adoptapet there is a unique FTP for each account/location.

Please email helpdesk@adoptapet.com if you need help!

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