* A software's first upload will permanently erase ALL your pet data on your account. There is NO RESTORING IT. Please proceed carefully! You can export your pets and adopter data first. Even though you can not re-upload it, you can reference the export copy on your computer.

* If you are already AutoUploading from a different software, be sure to deactivate that software's AutoUpload first: On your AutoUpload Settings page, select "No (off)" and click update. Reload the page, then select your new software. That resets your FTP password so your prior software can't accidentally erase all your pets or cause other errors.


To set up Pawlytics, follow these steps:

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