Q: I clicked "adopted" on two dogs on our Adopt a Pet My Pet List last week, and they reappeared the next day. We aren't using our prior software any more. Why do they keep reappearing?
A: Your account still has AutoUpload/Import active, and your prior software is re-adding your pets. You have can change this by going to your AutoUpload/Import settings page at
https://www.adoptapet.com/shelter/upload
Change it to No/Off and click Update or Save to fully disable your old software.