RescueGroups.org can automatically add and update your adoptable pets on Adopt a Pet through their free portal service.
Get ready:
- You need an approved Adopt a Pet shelter/rescue account. Sign up here.
Save data
- The first upload will permanently erase all of your available pets, adopted pets, adopters, and microchip info from Adopt a Pet. They are replaced with the available pets only from your RescueGroups.org pet list.
- Optional: Before you setup AutoUpload, use Pet Export and Adopter Export to download your data to your computer. (Your pets can not be restored from these files.)
- Optional: If you have pets on Adopt a Pet that you'd like imported to RescueGroups.org as a one-time process, you must contact RescueGroup's Support before you setup the import from RescueGroups.org.
AutoUpload Contact
- AutoUploading requires at least one Pet Publicist checked as the AutoUpload contact. Whoever sets up AutoUploading will be it. If you are not the AutoUpload contact, ask that person to log in using their Pet Publicist login to complete the steps below. If they aren't a publicist yet, add them here checking "I am an AutoUpload contact for this shelter/rescue".
For breed mixes
In your RescueGroups, on each non-purebred pet, select Yes for "Mixed Breed".
Otherwise RescueGroups uploads Purebred = Yes.
Set up AutoUploading:
1. Log in to your Adopt a Pet account.
2. Go to Shelter/Rescue > AutoUpload/Import Pets
3. If you were using another software, select "No/Off" and click update, which reloads the page.
Select "RescueGroups.org" from the dropdown menu, click Continue.
4. Leave all the default options and click the Set Up button.
You will see this pop-up warning:
Please read it. Click Cancel if you have pet data that you want to export first, or OK to continue.
5. You will see your unique FTP username and password. It is different from your publicist login.
6. Click the "Email to RescueGroups.org button."
Note: If you click "test import now" you will see a missing file error until RescueGroups starts uploading for you, usually within a few days.
7. Last step: You will receive an email from RescueGroups when your export to Adopt a Pet has been configured. That email has easy instructions you must follow to enable the export within your RescueGroups.org account.
Tips
Tip #1: If your import doesn't start within a few business days or has stopped updating your pets, in your RescueGroups account check your exports at https://portal.rescuegroups.org/exports -- look for a green checkmark next to Adopt-a-Pet.com:
If you need help re-enabling your export within RescueGroups, contact RescueGroups.
Tip #2: Importing is not instant. After the first few days, changes you make in RescueGroups will show on Adopt a Pet within about 4 hours.
Tip #3: If you have pets in multiple locations, first setup each location (steps here), then activate each location for RescueGroups. That will AutoUpload all your adoptable pets to each location. For splitting pets by location, see RescueGroups "About Locations" article here.
Tip #4: If you have text appearing at the top or bottom of each pet story that you don't have in their story/description field in RescueGroups, it is likely in your RescueGroups Header/Footer field. You can edit that in your RescueGroups.
Need more help? Contact Adopt a Pet here.