offers a free multi-website uploading service called the "portal" that lets you upload your adoptable pets to your account and other pet adoption websites. Find out more about their service at 

If you have available or adopted pets on your account that you would like imported (a one-time process) to, before you chance any settings on your account, email to request an export. We will mail you a pet export CSV file that you can share with


* The first upload from any software will permanently erase ALL your pet data on your account, including any adopted pets, adopter info, and microchip info. Please proceed carefully!

* If you were using another software or service and already have AutoUploading setup on your account, please notify that software and also Adopt-a-Pet before proceeding, so we can remove them from your account.


To set up AutoUploading from to

1. Log in to your account.

2. Go to Shelter/Rescue > AutoUpload/Import Pets
direct link:

3. Select "" from the dropdown menu.

4. Leave all the default options and click the setup or update button.

You will see a pop-up warning, read and click cancel if you have manually added data that you want to save first, or OK to continue:


5. Note down your unique FTP username and password. It is different from your account login. Click the "Email to button."


 Note: The "test import now" button will show a missing file error at first. It takes RescueGroups some time to set up their side and start sending your pets.csv data.

6. Make sure your account has at least one Pet Publicist designated as the AutoUpload contact to receive any error emails. Uploading requires at least one to function. To designate one, log in as that Pet Publicist or add a new one, and under "My Info" check "I am an AutoUpload contact for this shelter/rescue."

Your adoptable pets should start uploading from RescueGroups within a few business days!


Tip #1: If your uploading doesn't start within a few business days, check the status of your exports at look for a green checkmark next to



Tip #2: After the initial setup, AutoUploading updates your pets on within a couple of hours of you making changes, but occasionally can take longer. If after your initial setup you make changes in RescueGroups and your pets haven't updated on within 8 hours, please click the blue "Help" button below, search for anything and at the bottom of the search results, click "Contact Us" and submit that contact form.

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