Sparkie software can automatically import your adoptable pets on Adopt a Pet. f you need help with your Sparkie software, please contact them directly.
Get ready:
- You need an approved Adopt a Pet shelter/rescue account. Sign up here.
Save data
- The first upload will permanently erase all of your available pets, adopted pets, adopters, and microchip info from Adopt a Pet. Only available pets are re-added by your software.
- Optional: Before you setup, use Pet Export and Adopter Export to save your data on your computer. (Your listings can not be restored from these files; just for your reference.)
AutoUpload Contact
- AutoUploading requires at least one Pet Publicist checked as the AutoUpload contact. They will be responsible for monitoring & addressing any errors. Errors may prevent your pets from updating or displaying. As a courtesy, if there are errors our system emails them to you.
- Whoever sets up AutoUploading will be it. If you are not the AutoUpload contact, ask that person to log in using their Pet Publicist login to complete the steps below. If they aren't a publicist yet, add them here checking "I am an AutoUpload contact for this shelter/rescue".
Set up AutoUploading:
1. Log in to your Adopt a Pet account.
2. Go to Shelter/Rescue > AutoUpload/Import Pets
3. If you were using another software, select "No/Off" and click update, which reloads the page.
Select "None of the Above" and click Continue.
4. Change all of the following to:
enabled: yes
software: None of the Above
manually added: no
manually edited: no
column headers: yes
import acceptable pets: yes
5. Click the "Set Up" button.
6. Your FTP username and FTP password will be displayed. Copy them for the next step.
7. Once you have this FTP account info, navigate to the top-right hand corner of Sparkie and select the 'Account Settings' section. Scroll to the middle of that page and add Adopt a Pet under the 'Third Party Integrations' section."
Tips
Tip #1: If you have multiple Adopt a Pet location accounts, you will need to choose 1 account to connect to Sparkie. Sparkie does not support multiple locations.
Tip #2: Importing is not instant. After the first few days, changes you make will show on Adopt a Pet within about 4 hours.
Need more help? Contact us here.