ShelterLuv can automatically upload (add) and update (edit/remove) your adoptable pets on your account. Here's how to set that up.




* The first upload will permanently erase ALL your available pets, adopted pets, adopters, and microchip info from You can use Pet Export and Adopter Export to download and save the data on your computer before you change any settings. Only available pets are uploaded.

* If you were AutoUploading from another software already, FOLLOW THESE STEPS first.

* To upload from ShelterLuv to, you need an email address for someone with your organization who will be responsible for monitoring your uploading for any errors. Errors will prevent your pets from updating or showing up on, and so need to be addressed by you as soon as possible.  If you are not the AutoUpload contact, ask that person to log in using their Pet Publicist login to complete the steps below. If they aren't a publicist yet, add them here checking "I am an AutoUpload contact for this shelter/rescue."




1. Log in at

2. Go to Shelter/Rescue > AutoUpload/Import Pets
Remember: If you were using another software, de-activate 1st by setting active to "no" then clicking update.

3. Select "ShelterLuv" and click continue.

4. LEAVE THE DEFAULT OPTIONS  or your uploading will not work automatically!

5. Click set-up-button.jpg


6. Your unique FTP info will be displayed. Leave that screen open, and open ShelterLuv.

7.  In your ShelterLuv software, go to
    "Uploads and Integrations"
     then "Aggregators of Adoptable Animals"

IMPORTANT NOTE #3: FTP fields are in a different order in ShelterLuv. Be sure to type them in to the correct boxes:


Click Save.

If you only have one account on Adopt a Pet, that's it, you're all done!


Note: ShelterLuv uploads every 8 hours. 
          It takes 1 to 4 hours after that for pet updates to appear.


Multiple Sites

If you have multiple upload sites, repeat the above for each one -- each account has its own unique FTP Username and FTP password, also you'll need to click the red "Auto upload disabled" button in ShelterLuv next to each one to enable the auto upload feature with Adopt-a-Pet..



What pet info does ShelterLuv upload to

  • Name
  • Species
  • Primary Breed / Secondary Breed 
  • Sex
  • Size for dogs (based on weight, otherwise defaults to small)
  • Age Group (Puppy/kitten/baby, young, adult, senior)
  • Website/Kennel Card Memo (animal bio/description)
  • Animal primary color (just the 1st one)
  • Photos (up to 4, one must be selected as the Cover Photo)
  • YouTube video (up to 1)

Size is determined using the weight on the animal's record. ShelterLuv does not upload exact weight value. This ShelterLuv article has more information, be sure to scroll down to the "Note" section.

If there is additional information you want uploaded, like the pet's exact age, weight, vaccinations or whether the animal is altered or not, ShelterLuv recommends adding that as typed text in the animal's Kennel Card/Website Bio so it is visible in the pets's Story field on


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