Here are a few common errors with printing pet kennel cards and adoption flyers, and how to fix them.
- Pet story is cut off: The cards and flyers can only fit a short paragraph. To fix, edit the pet's story to have it cut off in a logical place.
- Weird characters: Emojis or Smart aka "curly" quotes and apostrophes will print as weird characters like â or ø -- to fix, delete them or type over them in using plain text, or copy and paste the text from a plain text editor, like Notepad.
- Can't print at all:
A) Try from your Print Center https://www.adoptapet.com/shelter/print_center where you can generate a PDF of multiple pets, then just print the pages of the pets you need.
B) Please clear your browser cache and "hard refresh" the error page (the card or flyer URL) then try again.
If the print center and clearing your cache and hard refreshing doesn't work, let us know: Submit a Ticket and let us know the name of the pet you're trying to print.