Print errors

Jan 14, 2019 - Our apologies! There is a known sporadic glitch with kennel cards and adoption flyer printing. It only happens occasionally, and only on some pets. It seems to happen most often when trying to print your My Pet List "promote" menu.

Workarounds to try:

1. Please try your Print Center where you can generate a PDF of multiple pets, then just print the pages of the pets you need.

2. Please clear your browser cache and "hard refresh" the error page (the card or flyer URL) then try again. 

If the print center and clearing your cache and hard refreshing doesn't work, let us know: Click the blue "help" bubble below, search for anything then click "Contact Us" and submit the form including the name of the pet you're trying to print.

Thank you!


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