Shelter & Rescue Accounts

Logging In

• Can't log in
• Forgot password for Shelter/Rescue account
• See all Pet Publicist (admin) logins
• Delete a Pet Publicist (admin) login
• Add a linked login for multiple accounts
• Add another login to my account

Signing Up to List Pets for Adoption

• Can I list pets for adoption on Adopt-a-Pet.com
• How do you screen rescues/shelters
• Do we have to be a 501c3 to sign up
• Can we charge an adoption fee
• If I list my pets on XYZ website, can I also list them on Adopt-a-Pet.com
• Are there any fees

Tutorial Videos

• Video: How to use the Print Center
• Video: How to add additional locations
• Video: Update your shelter/rescue account info

Adding and Editing Pets

• Using Pet Templates
• Editing pets if you upload or import from your software
• How to use Google Drive to link to a Word Doc
• Add a clickable link to a pet's listing
• How to remove a pet from public view / searches
• Should I list a pet as "special needs"
See all 16 articles

Adopter & Microchip Info

• Saving and Searching Microchip Info
• Add and edit adopter info

Auto-Uploading

• Petpoint: change a pet's Stage
• Animal Shelter Manager
• Chameleon
• RescueGroups.org
• PetPoint
• Fixing uploading errors
See all 20 articles

Contact Info

• Stop Yahoo from sending your pet inquiries to Spam
• Pet Publicist aka Admin contact or login info
• Add pets in a different location (zip code)
• Close or delete account or remove contact info
• 3 types of account email addresses
• Change "Ask About Me" button to go to our application
See all 9 articles

PAWsites

• known PAWsite bugs and status
• PAWsite Donate bugs
• How do I publish my PAWsite and what is its link
• Can I register www.mywebsite.com with you?
• Add a Hit Counter to your PAWsite
• customize your form submission thank you
See all 30 articles

Pet Adoption Inquiries

• Forward inquiries to multiple email addresses
• Update the email that receives your Pet Inquiries
• Turning the Pet Inquiry Form on or off
• Pets with a different email or phone contact

Pet Photos & Videos

• Photo tips to get pets adopted
• Adding videos other than YouTube
• Add pet photos from your phone
• Pet's photo is sideways
• Best pet photo size
• Can't add pet photos
See all 8 articles

Promoting Pets

• Pet Listing and Adoption PR Tips
• Kennel Cards from Print Center
• Your pet listings on Partner Sites
• Why we ask for a link from your website
• Pet's photo isn't sharing on Facebook
• Pet list widget
See all 9 articles

Rehome

• Shelter & Rescue Rehome FAQ

Stats

• hits vs views
• Which pets were sent in Search Saver emails
• Adopted pet reports
• What is the "7-day click through rate"

Volunteers

• Can I change what types of volunteers are emailed to me?
• Volunteers being emailed me are too far away
• Give someone access to volunteer info
• Find volunteer help to list pets
• Find foster home volunteers
• Find volunteers we emailed you about