For AutoUploading to function on your Adopt-a-Pet.com account, you must have at least one Pet Publicist set as the AutoUploading or Error contact. If your uploaded files have any errors, our system sends your AutoUploading contact(s) an automated email every 12 hours listing the errors. The subject line will be "Adopt-a-Pet.com AutoUploading Errors in the last 12 hours" and they come from au-admin@adoptapet.com so please add that email to your contact list or address book.
The most common errors are breed and color mapping errors. AutoUploading uses two files: pets.csv and import.cfg. The first is your pet data, the second is a configuration file that tells our system how to "map" or translate your values to our values. Like you may have a cat breed in your software named "Domestic short hair" and our system's value is "Domestic Shorthair." For our system to know it is the same breed, the import.cfg file maps it.
Below is a basic 10-step how-to for fixing AutoUploading errors for any software that does not upload an import.cfg automatically each time along with your pet CSV data file.
FTP Username
|
(all numbers) |
FTP Server
|
autoupload.adoptapet.com |
FTP Password
|
(all capital letters) |
Mixed Breed (Large)
Mixed Breed (Medium)
Mixed Breed (Small)
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