Your shelter/rescue account admin login (aka Pet Publicist) is an email address.
If you try to use your email address to log in at https://www.adoptapet.com/account/login/as_publicist and see Grrr Hiss, please:
1. Retype your email address and password again.
(Sometimes saved info causes an error.)
2. Reset your password at http://www.adoptapet.com/account/forgot_passwd
A password reset link will be emailed to you instantly that is valid for 24 hours.
If you get a Grr Hiss when you try to reset your password, please email firstname.lastname@example.org so we can assist you.