Forgot Shelter/Rescue login, or login isn't working

Your shelter/rescue account admin login (aka Pet Publicist) is an email address.

If you try to use your email address to log in at and see Grrr Hiss, please:


1. Retype your email address and password again.

(Sometimes saved info causes an error.)


2. Reset your password at

A password reset link will be emailed to you instantly that is valid for 24 hours.

If you get a Grr Hiss when you try to reset your password, please email [email protected] so we can assist you.

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