Shelter and Rescue accounts have admin logins we call "Pet Publicists". So a Pet Publicist is the same as an account admin or login. A pet publicist can have the same or a different email address than the shelter/rescue account's public contact email address.
Each shelter/rescue account has 1 or more Pet Publicists. Pet Publicist info is private, not visible to the public. It is only visible to that Pet Publicist and Adopt-a-Pet.com staff.
Here are the most popular help articles about Pet Publicists:
Why am I forbidden to remove a pet publicist?
Hi Beth! You're not forbidden. To remove a pet publicist, email our helpdesk and we do that for you. If you have that publicist's password you can also instead log in and change the email to a different email yourself. Thanks!